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When I, and my late husband, decided to sell a vacant lot we owned in Hillsborough, we knew we needed to hire a Real Estate Agent who was knowledgeable with the entire building process. We knew that Ed Stephens had participated in the building and selling of several lots and homes in my Skyfarm Neighborhood. We knew that selling a vacant lot would be much more difficult than selling a completed home. We did not want to get in contract with a buyer until that buyer was satisfied with every aspect of what they were buying. We did not want any contingencies. When Ed Stephens found a buyer who was motivated and financially qualified to purchase my lot, Ed Stephens helped that buyer understand the building process from obtaining approvals, determining the cost of the building, plus hiring an architect and a builder. Ed Stephens was able to obtain, from this buyer, an educated, non-contingent offer at a very good price. Without any problems, or delays, the escrow closed, with all cash, in 10 days.Shirley Lau
Yesterday our home at 1609 Easton Drive closed for the highest price ever paid for a home in the Easton Addition, $5.5M. Ed Stephens from your office represented us and we'd like to share with you our extraordinary experience working with him.
Seven years ago when we were moving to Burlingame, Ed was our buying Ed's creativity and tenacity, we were able to buy the home only by working creatively with the selling agent. For a home that is 3710ft2 on a 8300ft2 lot with 5BR and 10ft ceilings, this was an absolute coup. We could not have gotten over the finish line without Ed.
Fast forward to 2022 and we engaged Ed again to represent us as selling agent. From our first conversation with him until the home went under contract was about 45 days. He moved aggressively to ready the house and prepare a strong marketing strategy and campaign, including personal outreach to dozens of agents. Given the unique nature of our home, it was extremely important to ensure that we priced the home appropriately. Ed did a fantastic job and was able to get us where we wanted to be with a 30 day non contingent offer at the right price.
Once we went under contract, Ed and Charlene went above and beyond to make sure that all last requests from the buyers were satisfied. We could not be happier with the outcome. Throughout the process, it has been clear to us that Ed has always looked out for OUR best interests, and in certain cases, even when they ran contrary to his own. His high ethical standards and customer centricity are why we would recommend him to our friends and colleagues.Vijai and Ashley Mohan
I am writing this testimonial about my 25 year real estate relationship with my agent Ed Stephens. Ed has helped me maneuver all of my real estate transactions with knowledge and patience. I have bought five homes and have sold four all with Ed by my side carefully guiding me through the sometimes daunting process. He recently helped my sister an I sell our family home after my moms passing. He listened to us carefully and helped us get through an emotional sale. He made it easier for our family. First and foremost Ed loves real estate and will show me a property as many times as I need to see it. He wants me to be happy with a purchase or a sale. I recently bought a property in Burlingame that I’m very happy to have. It took a few months to find and Ed was patient and upbeat during the sometimes tough sellers market we were in. He was on top of everything that came on the market and helped me gain market knowledge so when I did finally buy I felt comfortable with the price that I paid. He puts in many hours doing this for his clients. Market conditions change but Ed stays solid. Ed is not worried about pointing out the positive and negatives about the properties. He never forces a sale. I really appreciate that. This has helped me make the right choices. He also finds the best inspectors to evaluate the properties. I have always felt like I was in the best of hands. This is a more personal note but I must say that Ed is fun and entertaining with many local stories and good humor. That makes the process much easier. I would recommend Ed Stephens to anyone interested in buying or selling real estate. He is the best!Jan Eastman
We highly recommend Ed Stephens for his experience and client service. Thanks to Ed's help, we were able to find a great house that perfectly fit our family after searching for 9 months. In addition, because we were first-time home buyers, Ed helped us obtain inspections and reports that made us comfortable with the purchase, and provided bids so we knew how much our upgrades would cost. Unlike many other realtors, Ed only works with one client at a time for a given price range and neighborhood, which speaks highly of his commitment to his clients in avoiding conflicts of interest.Jason and Lesley
Ed’s strength as a broker is partially based on his love and knowledge of architecture. His significant understanding of both architecture, architectural history, design, local market dynamics and buyer interest enables him to see what is possible, and what is worth doing to maximize value. He has vision and a highly attuned sense of what works and doesn’t work...Tom Saidy
While none of us had met you before, we chose to include you among the three agents that we initially interviewed because we associated your name with many years of real estate experience on the Peninsula. In that sense, your reputation preceded you; however, it was upon personally meeting you, and then working with you as the listing agent, that we really came to appreciate how all of those years of experience translated into a very smooth and successful real estate transaction.
You had an immediate understanding of the strengths and weaknesses of the house itself, and could envision and articulate which improvements we might consider making in order to maximize the home’s appeal to prospective buyers.
You had the vendors and resources available to get the improvements done in a timely and cost efficient manner. Those included minor repairs, wallpaper removal and painting, cleaning and staging. The staging in particular was especially impressive; it wasn’t overdone and yet it transformed the house. All of those tasks were taken care of with virtually no involvement required on our part, and your time estimate of approximately one month to complete the tasks was accurate.
We are ever so grateful for you sage services, and would be happy to recommend you to anyone looking for an agent in the area.Jean Allan
Thank you for calling me yesterday to tell me the escrow has closed. As I told you then, I thought you did a wonderful job in accomplishing the sale of my house at 2230 Oakdale Road in Hillsborough. You have appreciated the qualities of the home since the first time you saw it a number of years ago, and were well prepared with your marketing material from the time of the listing. Within a short time we received an offer which not only exceeded my listing price but accommodated my need to occupy after close of escrow...John M. Roberts
I am writing on behalf of my brother John and myself regarding the outstanding experience we had with Ed Stephens on the sale of our Family’s residence at 110 New Place Road in Hillsborough.
We undertook a considerable amount of due diligence in determining which agent in the area had the best experience and reputation to best represent us. We put a premium on finding somebody with a proven track record and a demonstrated a willingness to partner with us on the preparation and positioning of the home for sale. This included updating the home to maximize the appeal of the home to potential buyers. Ed was always willing to meet with us and vendors at the house when necessary, and in the end created a home of great distinction......John Saidy
With tight inventory levels and various other obstacles continuing to provide formidable market challenges, Ed Stephens has demonstrated the kind of professionalism that produces results regardless of the real estate climate. By placing your client’s needs first and dedicating yourself to outstanding service, Ed Stephens has risen to a position of unquestioned leadership...Bruce Zipf
Thank you very much for your help, expertise, advice and support with our home purchase. I hope this will not be the last time we work together!Alana Kleinerman
Ed Stephen’s talent, and commitment to providing exceptional customer service places him among our companies finest agents...Rick Turley
We recently had the pleasure of working with Ed Stephens and Charlene Ferreira on the sale of our Hillsborough home, who also assisted with the purchase of the home in 2018. Ed and Charlene were crucial to assuring that both the selling Process went as smoothly and quickly as possible.
As first time home buyers and home sellers, it can be daunting to navigate the housing market, particularly in such a competitive market as the Peninsula. Lucky for us, Ed and charlene were there to guide us every step of the way. Charlene, in particular, not only managed the huge amount of paperwork, she carefully and thoroughly explained every document we needed to sign, distilling reams of fine print into the crux of what we needed to know. She was also a terrific liaison between us and everyone we needed to close, always ready to bridge any obstacles that arose. Both Ed and charlene steadfastly represented out interests while retaining the trust of all sides with their impeccable honesty and transparency.
Most of all, we knew we could depend on charlene and Ed to always be there for us, no matter how large or small the matter, to happily answer the phone to talk through any questions we might have, to make sure there were no last minute issues that had to be dealt with. We feel blessed to have had the chance to work with both Ed and Charlene, and would love the chance to work with them again.KM and TM
We were searching for a home in a very desirable area of Hillsborough, close to our parents. We had looked at everything on the MLS. When nothing worked out we called Ed Stephens and he reached out to every homeowner in the area we were looking, whose home might meet our needs and be in our price range. He immediately came up with several off market properties, one which met our every need which we purchased. If you are a buyer or seller and want to work with an agent who tirelessly perseveres and listens carefully to a buyer's needs, we recommend Ed Stephens.Tina Hwang and Calvin Hwang
We have a tough time to put our feelings and gratitude to you in words. After looking for a condo last 20 years (very actively from 2008), finally we accomplished that last week because of your counsel, advice and perseverance. We have been working with you last 5 years, not a single agent would stick with us that long. You are the only one who understood our needs and also the difficulties in buying a condo in California coming from Michigan. We never met a person like you who has so much patience. When we almost gave up our hopes, you are the one who counsel us that right time and opportunity will come so we have to wait. And the opportunity finally came and we took advantage of it two weeks ago. We can honestly tell you that nobody would have been with us for that long time. You have the tenacity to make great things happen, specially for us. We salute you for all the things you have done for us. We are very happy in buying the condo in Menlo Park.
After we made the offer, we thought everything was going well, however we learned that it was falling apart at the last moment. In order to make the deal go through, you personally contributed significant amount of money from your commission. No other agent would do that with that kind of sacrifice.Subi and Alaka Dinda
Thank you Ed.....thank you for your expertise, thank you for your keen insight into personalities and working it through, thank you for your dedication as we moved through the inspections, sewer stuff, pathways and alarms !! Thank you for your excellent communications....along with Charlene you kept me posted on all matters. Thank you for your many years in this profession which was evident as your guided us on sq footage, earthquake bolting and so many matters....
I say thank you, thank you and thank you again!!Maureen
Thank you so much in helping us find our dream home. Your wisdom and kindness throughout the years has been an invaluable asset to our family throughout the years. We’re so lucky to be able to work with youAmbie Valdes and Toby Mao
We had a great experience purchasing our new home with you. As younger buyers, we were able on our own, to easily find and evaluate a large amount of data about the local market, but your additional insight into purchasing strategy and extensive connections within the community were extremely valuable. We will certainly recommend you to our friends.Perry
Thank you so very much for selling the house at 220 Roblar Avenue for us. We particularly appreciate all the special efforts and extra touches you made to the house, the yard, and the lawn during the pre marketing. Your advice and persistence were extremely valuable to us and we shall not hesitate to recommend you in the future.David Bell, MD
Ed Stephens helped our family buy our new home, and sell our previous house. During our purchase, Ed helped us navigate complex negotiations successfully. Then he marketed and sold our other house quickly and at a good value, during a tough time. We relied on him a lot for these important transactions, and Ed’s experience made them both successful and less stressful.Sharon Wienbar
Thank you so much for helping our family purchase our first home. We appreciate your patience and understanding, as we persevered through a tough process learning how to buy a home, during a highly competitive seller’s market.
It was reassuring to count on you expertise and knowledge, your focus on fundamentals, your connections to experts, and your desire for us to achieve a solid comfort level..Jana Comstock and Chris March
I had the good fortune to meet Ed through a friend when I needed to sell my home in San Mateo. Thanks to Ed the sale went through quickly and with no complications. He was involved with every stage to the transaction to helping prepare the home so it showed to its’ best advantage, to making sure that all the documents were in perfect order.
Ed is always kind, respectful and a joy to work with. He understands and studies the real estate market and is always happy to share his expertise with me while allowing me to make my own decisions. I feel very fortunate to have met Ed and have benefitted greatly for our association...Helen Murphy
Thank you for finding me such a great home. Thanks for going far beyond just showing me homes on the multiple listing service, but also contacting owners and agent directly. After several months of looking at homes and making offers, this strategy worked and you found me a home that I plan to live in for the rest of my life.Jan Eastman
With my 30 years in the real estate industry working with hundreds of agents, I have found few agents compare to your professional, ethical and honest practices. This was evident right from the beginning of the transaction and you continued with that performance level throughout insuring a smooth close on time. I want to thank you for your extreme courtesy and professionalism during the transaction we shared together. You went way out of your way to accommodate my clients in the transaction, this made it a delightful experience for my first time home buyers...John S. Reese
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